OMS Projects: 3 key ways to reduce risk and ensure success
From monolith to microservices and beyond
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43 smart questions to ask a vendor
Customer experience is amplified when it comes to luxury goods
Breitling takes customer experience to the next level with Fluent Order Management
Psycho Bunny reduces split shipments with Fluent Order Management
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Watch the on-demand webinar and learn more about Emma Sleep's journey towards a MACH Architecture and latest Black Friday stats.
What brands are leading the way in fulfillment? Explore key market trends to help you understand the state of fulfillment today.
Watch this masterclass and find out the importance of building a composable, customer-obsessed, future-proof Commerce and Order Management tech stack.
Watch this webinar and find out how a modern Distributed Order Management System works with your ERP to improve inventory visibility and optimize order fulfillment.
Basic configuration rules are no longer cutting it. Download the eBook to explore the 5 signs your commerce platform or ERP aren’t meeting your needs.
Learn what top brands in the United States, United Kingdom, Australia, France and Germany think about inventory data accuracy and promising.
Although fulfillment complexity is a challenge that all retailers face, luxury brand fulfillment is unique—discover how solve for these challenges.
Download the report to read your peers' thoughts on fulfillment trends such as: sustainable packaging, alternate pickup points, ship from store and more.
Watch this webinar and find out how retailers can gain back control over what they sell and where, so they can build a reliable customer promise.
Why are your costs going up? You're likely splitting too many orders with no checks and balances. Explore 10 ways to optimize split shipments and increase margins.
Learn how B&Q (Kingfisher Plc) increased revenue and profits to record levels with some simple Tech changes.
Looking to build an incredible IT team? Explore strategies and tips from Andrew Laudato's new book, Fostering Innovation: How to Build an Amazing IT Team.
Fluent Commerce named a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023. Read the report now.
For innovators, the next big opportunity in digital commerce is connected inventory. Explore the future of inventory data.
Operational complexity continues to rise for retailers globally. But what does complexity look like for Australian retailers? Get the full report.
Consumer demands are evolving fast. Learn how Fluent Order Management can give you the digital agility you need to grow your business.
Find out how Kingfisher embarked on a digital innovation journey with Fluent Order Management to provide the best customer experience.
Looking for ways to sell more stock without sacrificing margins? Learn 7 key strategies that will make your inventory work harder, and help you avoid overstocking – for good!
Software purchases affect more than the IT department. Get the support you need to drive multi-department funding for an order management system.
With the exclusive testimonial of Aif Azhary, Product Manager, Emma - The Sleep Company
Accurate inventory data matters more than you think. Poor data negatively impacts both the business user and your customers. Do you suffer from inaccurate inventory data? Here's how to fix it.
Build a business case for a Distributed Order Management System with this ROI calculator for overselling, canceled orders, and customer service.
Break the cycle of underselling and overselling with fast, intelligent processing of inventory data at scale. Discover the features and benefits of Fluent Big Inventory.
Benchmark your 2023 digital transformation plans against 500+ leading retailers. This report explores the most popular next gen technologies and what investments your peers are prioritizing this year.
This report provides customer fulfillment leaders with insight into the market and vendors. Get complimentary access to this report for a limited time.
69% of shoppers say it's important they can return an online order to your physical store. Watch the on-demand webinar to learn how an OMS can help you offer a seamless returns experience.
Tune in as Brian Walker, The Retail Doctor, discusses the exponential increase in digital complexity since the pandemic. He shares tips on what retailers can do now to be ready for changes coming in 2023 and beyond.
Retailers' digital sales grew 3x-5x due to the pandemic—which led to an increase in business complexity. Watch the on-demand webinar to find out the drivers of digital complexity and how you can address these challenges.
Fast delivery, consistent service across regions, and improved last-mile sustainability—all at a lower cost than traditional fulfillment methods. Too good to be true? Enter: pop-up distribution centers. Learn all about them with this free eBook.
Nearly 60% of consumers will start holiday shopping before or around Black Friday. Are you ready for the season? Download the report to explore holiday shopping insights from around the world.
There are some scary myths out there about Headless Commerce. “It’s too risky.” “It can’t scale or grow with your business.” Tune in to the on-demand webinar to learn what headless commerce is all about and explore the future of commerce.
The impact of a poor operational system ultimately influences customer experience. Watch the on-demand webinar to hear how poor operations and orchestration can negatively affect CX and what digital business leaders should focus on in the year ahead.
The pace and complexity of digital retail is rising rapidly and most brands are unprepared to deal with market conditions. Download this report to optimize your omnichannel strategy in the areas of digital fulfillment, content management and personalization.
Has managing online orders become complicated? As businesses grow and become more complex, so do your order management challenges. Watch the replay to learn how a distributed order management system can help bridge the gaps in your tech stack.
Are you providing your staff with the right tools to support store fulfillment? Learn more about Fluent Store, the flexible web app that lets you fulfill orders your way, with customers top of mind.
Retail has become much more complicated in recent years. Past ways of measuring success simply won’t cut it anymore. You need a new breed of KPIs. Get free access to this report to find out how retailers are planning—and investing—for these new tools.
In this last webinar, Denis Negri, OmniChannel Operations Manager at Woolrich, has shared insights from his experience in selecting and implementing an Order Management System, with experts from Accenture and Fluent Commerce.
What’s your biggest challenge when it comes to managing online orders? Find out how a dedicated distributed order management system help you solve some of the top challenges.
Driven by the seamless experiences of B2C ecommerce leaders, your B2B customers now expect more. And many buyers are looking to reduce their inventory risk and want more just in time fulfillment. But this can pose unique challenges for distributors. Find out how to solve them.
In a recent webinar, experts from Algolia, Amplience, Capgemini, commercetools and Fluent Commerce discussed what exactly MACH is, internal challenges you could face and how headless can align your business and IT teams. Download the Executive Summary here to learn more!
Getting ready to expand globally? When it comes to stock availability and fulfillment, don't get tripped up by common pitfalls. Learn how virtual inventory and fulfillment workflow templates can help you succeed.
Do you have inventory stored in multiple systems? Ship from third party drop ship vendors? Need a better way to manage your Available to Promise (ATP) inventory? If so, watch the replay to learn how leading retailers are using their Order Management System to stay ahead of the game.
The number of retailers investing in distributed order management (DOM) systems has more than doubled since 2018. Get complimentary access to this report for a limited time.
Today’s omnichannel retailers sell through more channels than ever. From regional online stores, marketplaces, resellers, mobile apps, in-store kiosks, call centers to social channels. This leads to fulfillment complexity. Why? Learn why leading retailers are moving to distributed order management.
Learn why you should use a best-in-class Order Management System to help you provide a delivery experience your customers will love.
The rules of engagement and the world of commerce have changed, so to it, the technologies that support it. Monolith platforms no longer cut it. Which is why there’s a shift to headless commerce. If your strategy revolves around growing your brand and staying relevant for digital consumers, this is a must read!
You have products to sell. And customers that want to buy them. But do you know the best ways to get your products to your customers— in a timely and cost-effective way? Together with our partner Pivotree, we explained the top 7 retail distribution models you should know about.
The MACH Alliance commissioned research to survey over 200 Enterprise organizations on their progress when it comes to MACH adoption in the US, UK & Germany. See how you compare.
Learn why headless commerce is important to your business model, its top three benefits, and the 5 key roles an Order Management System plays.
MACH, Composable and Headless Commerce are all recognized terms in today’s world. For many leading ecommerce businesses, these subjects are now a top priority.
This Market Guide from Gartner® provides an overview of the vendors in this market and their distributed order management software offerings, including the key components of a distributed order management system.
Don’t blink or you’ll miss it. Quick commerce, also known as q-commerce, is the latest industry buzzword. Find out how we got here and if quick commerce is right for your business.
Artificial Intelligence (AI) and Machine Learning (ML) are a growing trend. But what are they? What benefits can they bring organizations? And how do you use these solutions in your organization effectively?
Is your tech stack stuck in the past? Now that’s scary. Don’t get left behind by your customers. Together with commercetools and Valtech, we explore the benefits of headless commerce.
As your network grows, so does the complexity of managing multiple drop ship vendors. Together with our partner, Perficient, we explore the top 6 challenges to look out for and how can you overcome them.
Guest speaker, Forrester senior analyst Emily Pfeiffer, and Fluent Commerce CEO Graham Jackson cover the top challenges of stock availability and drop ship order management.
Thinking about entering into the Swiss market? What details do you need to consider to successfully launch?
We surveyed consumers on their 2021 holiday shopping plans. See what we found out and how you can prepare for a different holiday season.
Find the perfect match with a best-in-class Order Management System.
Looking for a new Order Management System (OMS)? This RFP template will help you through the vendor selection process.
Get complimentary access to this report for a limited time.
Drop Ship Vendors can help you expand your product range and fulfillment capacity. Make sure you choose the best DSVs for your business by asking these important questions first.
Airport shopping is big business, but it presents some unique challenges for shopping online. Download this eBook today to learn more.
Access to Hype Cycle™ for Digital Commerce, 2021 has expired. You may instead access the Hype Cycle™ for Retail Technologies, 2021.
Level up with a best-in-class Order Management System that you can shape to your business.
Do you work in digital commerce or fulfillment? Mass merchant or luxury? If so, don’t miss this on-demand webcast.
With customers changing how, when and where they buy, shouldn’t your OMS be just as agile?
Learn why today’s API-first OMS is a critical component for composable commerce.
Watch our webinar to understand the role of Order Management in Headless Commerce.
Learn how you can add new brands and global regions with confidence.
This eBook looks at four ways the ship from store Customer Experience (CX) was impacted, and what you can do to improve your CX in the future.
Need to build a business case for a retail distributed order management system? Here’s a calculator to get you started.
Warehouses use many pick and pack strategies. But do they make sense in a store? In this eBook we look at 7 ways you can streamline the pick and pack processes in your stores.
What do you do when your stores are closed but you have inventory trapped in them that you need to move? Or your online orders have gone through the roof, but your online inventory isn’t enough to satisfy every customer?
Learn about 14 sourcing strategies designed to take your ecommerce customer experience and profitability to the next level.
Returns in eCommerce range between 20-30% and global eCommerce sales are projected to hit 6.54 trillion U.S. dollars by 2023...
Up to 75% of consumers who collect an order in-store will buy another item. But only if they have a good experience. Unfortunately, almost 20% of consumers...
Distributed order management (DOM) and flexible fulfillment have become essential pillars of retail performance. In the quest to...
In order to remain competitive and profitable, retailers need to ensure they are faster and easier than anyone else to shop with...
Tim Greenstein, General Manager Supply Chain & Technology and Supply Chain Manager, Mark Rizza, reveal the secrets behind their omni channel strategy...
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