Optimizing the Returns Process to Meet Customer Expectations
Globally, 69% of shoppers say it is important that they can return their online order to your physical store*. Are you prepared to meet those expectations?
Tune into this on-demand webinar to hear Fluent Commerce and Grid Dynamics discuss:
- What you can do in order to meet customer expectations for a seamless returns process
- The role of an order management system (OMS) when it comes to returns
- How to structure your OMS to offer the most flexibility to your customers
Complete the form for on-demand access.
*Based on a September 2022 Fluent Commerce survey
This site is registered on wpml.org
as a development site.