Optimizing the Returns Process to Meet Customer Expectations
Globally, 69% of shoppers say it is important that they can return their online order to your physical store*. Are you prepared to meet those expectations?
Tune into this on-demand webinar to hear Fluent Commerce and Grid Dynamics discuss:
What you can do in order to meet customer expectations for a seamless returns process
The role of an order management system (OMS) when it comes to returns
How to structure your OMS to offer the most flexibility to your customers