The Forrester Wave™: Order Management Systems, Q2 2023
From monolith to microservices and beyond
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43 smart questions to ask a vendor
Customer experience is amplified when it comes to luxury goods
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When your customer places an order, they expect a seamless process and a swift delivery. But what if that single...
Retail success is more than conversions. It’s also about increasing inventory turns and delivering a seamless customer experience. Consumer expectations...
Even if you’re only peripherally connected to digital commerce, you have undoubtedly come across the term “composable commerce” in the...
When it comes to inventory optimization, where should you start? Which SKUs? How can you identify SKUs with the biggest...
In the world of on-premise software, asking about order volumes made sense. Could an application handle your volume or not?...
Think about when you place an order. You’re excited. You want the item. And if it’s delivered on time, when...
Inventory turns are critical. Especially for seasonal merchandise. If you have too many slow moving items, it leads to markdowns...
Accurate estimated delivery dates (EDD) are essential for customer satisfaction in today’s fast-paced retail landscape. When customers place an order,...
The future of retail isn’t coming—it’s here. Of course, new technological advancements occur all the time. But the pace of...
As ecommerce maturity evolves, the need for your business to optimize fulfillment processes will increase. Especially if you sell products...
“It takes one year to implement an order management system.” “No, it takes two years!” Sound familiar? There are a...
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