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Our take on retail tech and omnichannel strategy

Personal shopper scans an item with a mobile phone

NRF 2021: Personal shoppers, store fulfillment, and delivery diversification

This past U.S. summer an interesting thing happened. A few team members mentioned that when they placed a delivery order...

women trying on shoes

How to Build a Business Case for Order Management: In-Store Out of Stock Recovery

No shopping experience is more disappointing than going to a store for a specific product, only to learn that it’s...

Enterprise Order Management UX: 4 points to consider

Enterprise Order Management UX: 4 points to consider

As a UX professional, my goal is to create the best possible experiences for the people who operate enterprise software...

Last mile delivery of a package

Interview: Memorable Fulfillment Experiences and Last Mile Delivery

It’s always fun when you partner with a tech company that is so complimentary to your own. When you speak...

Models on a runway

French Fashion Week Fall 2020 Recap

Take one glance at the schedule for the fall French fashion week and you’ll immediately recognize the impact of the...

How to build a business case for Order Management: Extended range and availability

For seasonal industries like fashion, footwear and gifting—which offer different combinations of style, size, and color—managing inventory is a serious...

People on mobile phones

Hidden benefits of an OMS: Reduced Call Center Volume

Typically when a brand wants to talk to us about an Order Management System (OMS), it’s because they have inventory...

Sign in a mall

Retail Trend Report: 2020 is the Year of Retail Partnerships

“Misery acquaints a man with strange bedfellows.” William Shakespeare, The Tempest 2020 just got even more interesting. While the UK...

Virtual view of inventory

Why Omnichannel Retailers Need Virtual Inventory

Why virtual inventory? Today’s omnichannel retailers sell through more channels than ever. From regional online stores, marketplaces, resellers, mobile apps,...

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Openmind Boosts Woolrich’s Order Management Capabilities

When leading American outdoor clothing brand Woolrich determined it needed to boost its capability in Europe to fulfill ecommerce orders,...

Hands protecting customers

How to manage CX when you have too many ERPs

Enterprise Resource Planning (ERP) software is a powerful thing. It can collect, store, manage and interpret data from business activities....

Headless retail manquin

How Modern eCommerce Technology Will Satisfy the Shopaholic

“How can money be the root of all evil when shopping is the cure for all sadness?” – Elizabeth Taylor...