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Customer Experience

Video

Masterclass: How Primark are using composable commerce to drive retail footfall

Tune in to the on-demand webinar to hear from guest speaker Rowan Curran, Senior Analyst, focused on AI, ML, and data science at Forrester about operational use cases for AI and ML.

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Case Study

Digital Report: Kingfisher - Building The Home Improvement Journey

Kingfisher PLC is an international home improvement company with over 1,500 stores in eight countries across Europe. Their retail banners include B&Q, Castorama, Brico Dépôt, Screwfix, TradePoint and Koçtaş.

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eBook

Digital Commerce CX: The critical role of accurate inventory data

Accurate inventory data matters more than you think. It's essential that you craft a positive CX to drive sales and customer loyalty. How? With accurate inventory data.

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Podcast
Episode 4 | 17 minsAug 12, 2022

Meet Customer Expectations with Personalization

GUEST: Tory Brunker, Sr. Director of Product Marketing and Commerce at Adobe

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Blog
People walking through airport

Airport Shopping: Achieve a Seamless Shopping Experience

Did you know early airports weren’t just for passengers? They were designed as a destination for leisure activities. In 1939,...

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Blog
Hands protecting customers

How to manage CX when you have too many ERPs

Enterprise Resource Planning (ERP) software is a powerful thing. It can collect, store, manage and interpret data from business activities....

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See how Fluent Order Management can help power your growth

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