The Forrester Wave™: Order Management Systems, Q2 2023

See the Results


Manage all your brands and global regions

Grow with confidence

Onboard new brands and rollout to new countries

Segment inventory by brand or region

Use inventory rules to virtually segment what inventory you sell where.

Configure custom logic by brand or region

Enable each brand or region to create its own sourcing and allocation logic to satisfy local regulations or consumer expectations.

Reuse business rules and processes

Create business rule templates that can be copied from one brand or region to another to accelerate expansion.

Enable local languages

Let staff use the platform in their local language.

Multi-Brand / Multi-National Distributed Order Management eBook

Free Download

Add new brands and global regions with confidence using Multi-Brand/Multi-National distributed order management.

Learn more


More Features & Benefits

Fluent Order Management

Achieve the perfect balance between customer experience and profitability.

Learn more →

Distributed Order Management

Manage orders and returns across all your distribution centers, store and drop shippers.

Learn more →

Global Inventory

See a real-time view of all your inventory so you can increase what’s available to sell.

Learn more →

Get support for your project

Need to build a business case? Or drive multi-department funding?
Here are some key stakeholders to help you.


The micro frontend architecture, and rules-based workflows let teams work in parallel so you can deliver business value faster.

Reduce maintenance
effort and cost

A cloud-native microservices architecture lets you maintain less, innovate quickly, and reduce your total cost of ownership.


Support for multiple API patterns (REST, GraphQL, Webhooks, synchronous, asynchronous, etc.) provides the flexibility you need to integrate faster.

Increase brand

Get accurate inventory to help reduce out of stocks, and increase trust in your stock availability.

Boost your

Reduce canceled orders and customer disappointment.

Increase your

Integrate accurate inventory with your ad platform to reduce wasted spend on ads for products that aren’t in stock.

Reduce out of stocks
and canceled orders

Keep inventory in sync in near real time to reduce customer disappointment.

Roll out new
offerings faster

Add new digital channels, new fulfillment offerings, more fulfillment locations, or expand to new regions… faster.

Improve your
customer experience

Show customers an accurate view of what’s in stock and how and when they can get it.

Improve your
fill rate

Keep inventory in sync in near real time to increase your on-time in full delivery rate.

Reduce delivery

Optimize fulfillment logic to reduce transportation costs.


Use advanced sourcing logic to continually optimize fulfillment operations.

Reduce call

Increased inventory accuracy means less canceled orders and associated support calls.

Resolve calls

Empower your team with detailed order status information so they can resolve support calls faster.


With headless integration (optional) your team can manage orders from within your existing systems to reduce training and call resolution time.

Drive store

Show customers what’s in stock, and provide the online order pickup options that increase store visits and revenue.

Pick and pack

Craft the pick and pack strategy that best fits your store footprint, and reduce printing needs.

Manage store

Control how many orders are sent to each store to prevent bottlenecks and customer disappointment.


Accelerate Your Order Management

Let us show you a better way to manage omnichannel orders

Request Demo
This site is registered on as a development site. Switch to a production site key to remove this banner.