The Forrester Wave™: Order Management Systems, Q2 2023

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B2B INVENTORY & ORDER LIFECYCLE MANAGEMENT

Increase supply chain visibility and reduce costs

Achieve operational excellence, agility and profitability with real-time insights into complex supply chains

Manage Complex Orders

Consume large orders (hundreds to thousands of order lines), component products, and made to order products all in one place.

Optimize Fulfillment

Handle long buying and fulfillment cycles from complex supply chains that contain purchase orders, advance shipment notices, accurate ETAs, split and consolidated orders.

Unify Inventory Availability

Manage all inventory including future inventory and inventory held across the supply chain, suppliers, distributors, and in stores.

Ensure Accurate Fulfillment

Have confidence in your fulfillment accuracy for strict B2B requirements around just in time delivery (JIT) and delivery on-time in-full and invoiced correctly (OTIFIC).

Manage Any Order Method

Own intake of any order method like electronic data interchange (EDI), digital order methods (web, mobile), and offline order methods (sales reps, email, fax, customer service inbound & outbound).Manage the full end to end lifecycle of a B2B order while providing the best customer experience possible

Enhance Customer Care

Manage the full end to end lifecycle of a B2B order while providing the best customer experience possible.

Built for your business

Automotive

Building Materials

Consumer Products

Engineering, Construction & Operations

Healthcare

Retail

Telecommunications

Utilities

Wholesale

Trusted by these great brands

5 Challenges of B2B Ecommerce Cover

Distributors: 5 Challenges of B2B Ecommerce and how to solve them

Go deeper into how you can optimize order routing. Check out our B2B Ecommerce Challenges eBook to learn how B2B order management software can help.

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When you have better inventory visibility you can provide a better customer experience

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