The Forrester Wave™: Order Management Systems, Q2 2023

See the Results

FLUENT BIG INVENTORY

The enterprise inventory availability hub

Stop losing online sales to out of stocks and canceled orders

See accurate near real-time SKU counts across all your stock locations

Manage enterprise inventory

Key Features

Manage inventory processing, safety stock, segmentation, and more…

Intelligent Inventory Processing

Get inventory data from all your back end systems to your digital channels… faster.

Enterprise Inventory Availability

See all your inventory and control what’s Available to Promise (ATP) in each channel.

Available to Promise (ATP) Data

Share your accurate ATP data with any system.

Why Fluent Big Inventory?

Get a unified view of inventory

See all your inventory and control what’s Available to Promise (ATP) in each channel.

Increase inventory turns

Increase inventory accuracy and optimize safety stock buffers to increase SKU velocity.

Reduce canceled orders

Close the gap between demand and revenue, and stop disappointing customers.

Increase your fill rate

Increase the rate at which you deliver on time, in full, on the first attempt.

Extend the life of your ERP

Augment its inventory capabilities rather than replace it.

Optimize inventory data processing

Process the most important updates first, like fast moving items, to reduce overselling.

What is Fluent Big Inventory?

Break the cycle of underselling and overselling with fast, intelligent processing of inventory data at scale. Discover the features of Fluent Big Inventory.

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Get support for your project

Need to build a business case? Or drive multi-department funding?
Here are some key stakeholders to help you.

Innovate
faster

The micro frontend architecture, and rules-based workflows let teams work in parallel so you can deliver business value faster.

Reduce maintenance
effort and cost

A cloud-native microservices architecture lets you maintain less, innovate quickly, and reduce your total cost of ownership.

Integrate
quickly

Support for multiple API patterns (REST, GraphQL, Webhooks, synchronous, asynchronous, etc.) provides the flexibility you need to integrate faster.

Increase brand
trust

Get accurate inventory to help reduce out of stocks, and increase trust in your stock availability.

Boost your
NPS

Reduce canceled orders and customer disappointment.

Increase your
ROAS

Integrate accurate inventory with your ad platform to reduce wasted spend on ads for products that aren’t in stock.

Reduce out of stocks
and canceled orders

Keep inventory in sync in near real time to reduce customer disappointment.

Roll out new
offerings faster

Add new digital channels, new fulfillment offerings, more fulfillment locations, or expand to new regions… faster.

Improve your
customer experience

Show customers an accurate view of what’s in stock and how and when they can get it.

Improve your
fill rate

Keep inventory in sync in near real time to increase your on-time in full delivery rate.

Reduce delivery
costs

Optimize fulfillment logic to reduce transportation costs.

Optimize
fulfillment

Use advanced sourcing logic to continually optimize fulfillment operations.

Reduce call
volumes

Increased inventory accuracy means less canceled orders and associated support calls.

Resolve calls
faster

Empower your team with detailed order status information so they can resolve support calls faster.

Minimize
applications

With headless integration (optional) your team can manage orders from within your existing systems to reduce training and call resolution time.

Drive store
traffic

Show customers what’s in stock, and provide the online order pickup options that increase store visits and revenue.

Pick and pack
efficiently

Craft the pick and pack strategy that best fits your store footprint, and reduce printing needs.

Manage store
capacity

Control how many orders are sent to each store to prevent bottlenecks and customer disappointment.

LET'S DO THIS

Accelerate Your Order Management

Let us show you a better way to manage omnichannel orders

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