OMS Projects: 3 key ways to reduce risk and ensure success

Learn more

HEADLESS COMMERCE

Increase flexibility and reduce risk

Be future ready

Never feel ‘trapped’ by a legacy system again

Rollout in phases

Rollout in phases

Take a phased approach to rollout so you can reduce change management and minimize business risk.

Get more value from existing systems

Enhance your existing systems with better order and inventory data powered by your order management platform.

Order Inventory
Fluent Reviews

Update your CX faster

Get access to the new tech and features you need to enhance your CX.

DISCOVER

More Features & Benefits

Fluent Order Management

Achieve the perfect balance between customer experience and profitability.

Learn more →

Distributed Order Management

Manage orders and returns across all your distribution centers, stores and drop shippers.

Learn more →

Global Inventory

See a real-time view of all your inventory so you can increase what’s available to sell.

Learn more →
Headless Commerce ebook cover

The Role of Order Management in Headless Commerce

Learn the top three benefits of headless commerce and the five key roles an order management system plays in a headless approach.

Get your copy

Get support for your project

Need to build a business case? Or drive multi-department funding?
Here are some key stakeholders to help you.

Innovate
faster

The micro frontend architecture, and rules-based workflows let teams work in parallel so you can deliver business value faster.

Reduce maintenance
effort and cost

A cloud-native microservices architecture lets you maintain less, innovate quickly, and reduce your total cost of ownership.

Integrate
quickly

Support for multiple API patterns (REST, GraphQL, Webhooks, synchronous, asynchronous, etc.) provides the flexibility you need to integrate faster.

Increase brand
trust

Get accurate inventory to help reduce out of stocks, and increase trust in your stock availability.

Boost your
NPS

Reduce canceled orders and customer disappointment.

Increase your
ROAS

Integrate accurate inventory with your ad platform to reduce wasted spend on ads for products that aren’t in stock.

Reduce out of stocks
and canceled orders

Keep inventory in sync in near real time to reduce customer disappointment.

Roll out new
offerings faster

Add new digital channels, new fulfillment offerings, more fulfillment locations, or expand to new regions… faster.

Improve your
customer experience

Show customers an accurate view of what’s in stock and how and when they can get it.

Improve your
fill rate

Keep inventory in sync in near real time to increase your on-time in full delivery rate.

Reduce delivery
costs

Optimize fulfillment logic to reduce transportation costs.

Optimize
fulfillment

Use advanced sourcing logic to continually optimize fulfillment operations.

Reduce call
volumes

Increased inventory accuracy means less canceled orders and associated support calls

Resolve calls
faster

Empower your team with detailed order status information so they can resolve support calls faster.

Minimize
applications

With headless integration (optional) your team can manage orders from within your existing systems to reduce training and call resolution time.

Drive store
traffic

Show customers what’s in stock, and provide the online order pickup options that increase store visits and revenue.

Pick and pack
efficiently

Craft the pick and pack strategy that best fits your store footprint, and reduce printing needs.

Manage store
capacity

Control how many orders are sent to each store to prevent bottlenecks and customer disappointment.

LET'S DO THIS

Accelerate Your Order Management

See how Fluent Order Management can help power your growth

Request Demo
This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.