Cloud Distributed Order Management System

Your intelligent enterprise inventory hub

Share your accurate ATP data with any system
Get inventory data from all your back end systems to your digital channels... faster
See all your inventory and control what's Available to Promise (ATP) in each channel

Close the gap between demand and revenue

Make delivery and pickup promises ‘before the buy button’ that you can keep
Optimize safety stock so you can make more inventory available to promise
Get better inventory visibility so you can reduce canceled orders

Fluent Order Management

Distributed Order Management that lets you innovate faster

Increase inventory accuracy

Get a near real-time, always accurate, Single View of Inventory powered by the orchestration engine.

Fulfill omnichannel demand profitably

Use Fulfillment Optimization to source from the best location every time.

Adapt to change

Use Store Fulfillment and Fulfillment Optimization to respond quickly to changes in demand or delivery capacity.

Powerful Platform

Dare to be different

Configure and extend the flexible platform to fit your omnichannel strategy and customer needs.

Build faster

Use pre-built templates and workflows and the low code Order Management Experience (OMX) platform to speed your rollout.

Future-proof your business

Prepare for growth and change with our scalable, adaptable, cloud-native platform.

"Thanks to the brilliant, combined efforts of our Head Office & Store Associates, as well as the Fluent Commerce Order Management System, the ALDO Group was able to fulfill Black Friday Week order volumes up to 7X in size versus the week prior, in equal or even half the fulfillment time across certain store networks. Amazing planning, execution & teamwork!"

Marc Chretien, VP Post-Purchase Operations & Business Analytics | ALDO Group

“With Fluent Commerce we found a partner that shares a high degree of strategic principles and practices of software engineering, with the goal to not only meet customer demand but exceed their expectations.”

Andreas Westerndorpf, CTO | Emma - The Sleep Company

“Fluent Commerce is the system that can adapt to our company’s needs—not us adapting to their technology.”

Monica Provenza, Director, Omnichannel & Experience | Psycho Bunny

"Working with order management system provider Fluent Commerce, Freedom has been able to reduce order cancellation rates by 85%, and increase the stock availability of its online business by 10 times. Additionally, Freedom has opened its online store to a ‘dropship’ model, wherein 20,000 products that aren’t held in its stores can be sold and delivered by third parties. The success of this model, has led [my] team to begin work on bringing a similar dropship model to Freedom’s stores."

Joshua Rich, Ecommerce Operations Team Leader | Freedom Australia