Modules
Fluent Big Inventory
Have an enterprise inventory availability hub. So you can stop losing online sales to out of stocks and canceled orders.
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Fluent Order Promising
Show customers availability, delivery and pickup options they can trust. So you can increase conversions from the PLP & search through to checkout.
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Fluent Order Orchestration
Manage the entire order lifecycle and automate manual processes. So you can reduce delivery costs & split shipments while you grow.
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Fluent Store
Manage pick, pack, ship, pickup and returns wherever you store stock. So you can increase store sales and staff efficiency.
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Use Cases
Platform
Customer-obsessed
Get support for your project
Need to build a business case? Or drive multi-department funding?
Here are some key stakeholders to help you.
Innovate
faster
The micro frontend architecture, and rules-based workflows let teams work in parallel so you can deliver business value faster.
Reduce maintenance
effort and cost
A cloud-native microservices architecture lets you maintain less, innovate quickly, and reduce your total cost of ownership.
Integrate
quickly
Support for multiple API patterns (REST, GraphQL, Webhooks, synchronous, asynchronous, etc.) provides the flexibility you need to integrate faster.
Increase inventory
turns
Optimize sourcing logic to increase turns, and reduce markdowns, split shipments and delivery costs.
Increase fulfillment
efficiency
Get the inventory visibility you need to reduce canceled orders and improve your on time in full (OTIF) rate.
Reduce customer
service costs
Reduce canceled orders and provide detailed order status so you can reduce call volume and resolution time.
Reduce out of stocks
and canceled orders
Keep inventory in sync in near real time to reduce customer disappointment.
Roll out new
offerings faster
Add new digital channels, new fulfillment offerings, more fulfillment locations, or expand to new regions… faster.
Improve your
customer experience
Show customers an accurate view of what’s in stock and how and when they can get it.
Improve your
fill rate
Keep inventory in sync in near real time to increase your on-time in full delivery rate.
Reduce delivery
costs
Optimize fulfillment logic to reduce transportation costs.
Optimize
fulfillment
Use advanced sourcing logic to continually optimize fulfillment operations.
Reduce call
volumes
Increased inventory accuracy means less canceled orders and associated support calls.
Resolve calls
faster
Empower your team with detailed order status information so they can resolve support calls faster.
Minimize
applications
With headless integration (optional) your team can manage orders from within your existing systems to reduce training and call resolution time.
Drive store
traffic
Show customers what’s in stock, and provide the online order pickup options that increase store visits and revenue.
Pick and pack
efficiently
Craft the pick and pack strategy that best fits your store footprint, and reduce printing needs.
Manage store
capacity
Control how many orders are sent to each store to prevent bottlenecks and customer disappointment.
Fluent Order Management: Increase inventory turns and sales
Learn how Fluent Order Management can help your business grow with intelligent inventory processing at scale, optimized order sourcing, and more.
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Accelerate Your Order Management
See how Fluent Order Management can help power your growth
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