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Notre vision de la technologie de détail et de la stratégie omnicanal

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Hidden benefits of an OMS: Reduced Call Center Volume

Typically when a brand wants to talk to us about an Order Management System (OMS), it’s because they have inventory...

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Retail Trend Report: 2020 is the Year of Retail Partnerships

“Misery acquaints a man with strange bedfellows.” William Shakespeare, The Tempest 2020 just got even more interesting. While the UK...

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Why Omnichannel Retailers Need Virtual Inventory

Why virtual inventory? Today’s omnichannel retailers sell through more channels than ever. From regional online stores, marketplaces, resellers, mobile apps,...

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Openmind Boosts Woolrich’s Order Management Capabilities

When leading American outdoor clothing brand Woolrich determined it needed to boost its capability in Europe to fulfill ecommerce orders,...

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How to manage CX when you have too many ERPs

Enterprise Resource Planning (ERP) software is a powerful thing. It can collect, store, manage and interpret data from business activities....

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How Modern eCommerce Technology Will Satisfy the Shopaholic

“How can money be the root of all evil when shopping is the cure for all sadness?” – Elizabeth Taylor...

MACH Alliance

Why MACH matters

On 23 June 2020, the new MACH Alliance was officially launched. Made up of a group of independent, future-thinking tech...

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Retailers: How to maximize margins on markdowns

One of the biggest challenges facing retailers today is consumer expectations regarding discounts. Markdowns are a great way to lure...

Split shipments

7 Questions Retailers Should Ask about Split Shipments

Have you ever received a split shipment? For example, after ordering more than one product from Amazon, did you receive...

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Why Ship-from-Store Matters More than Ever

Few of our partners have more first-hand experience with omnichannel fulfillment and ship-from-store than Mark Fuentes. As the Senior Vice...

mobile store open

Retailers: Why Omni-Channel Distribution Matters

Long gone are the days when the only way to purchase a product was to go into a physical store....

Stack of coins representing increasing profit margins

E-Commerce = Revenue. Distributed Order Management = Margins.

It’s no secret that the retail industry has been hit hard by the global pandemic. What began initially as a...