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Our take on retail tech and omnichannel strategy

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Openmind Boosts Woolrich’s Order Management Capabilities

When leading American outdoor clothing brand Woolrich determined it needed to boost its capability in Europe to fulfill ecommerce orders,...

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How to manage CX when you have too many ERPs

Enterprise Resource Planning (ERP) software is a powerful thing. It can collect, store, manage and interpret data from business activities....

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How Modern eCommerce Technology Will Satisfy the Shopaholic

“How can money be the root of all evil when shopping is the cure for all sadness?” – Elizabeth Taylor...

MACH Alliance

Why MACH matters

On 23 June 2020, the new MACH Alliance was officially launched. Made up of a group of independent, future-thinking tech...

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Retailers: How to maximize margins on markdowns

One of the biggest challenges facing retailers today is consumer expectations regarding discounts. Markdowns are a great way to lure...

Split shipments

7 Questions Retailers Should Ask about Split Shipments

Have you ever received a split shipment? For example, after ordering more than one product from Amazon, did you receive...

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Why Ship-from-Store Matters More than Ever

Few of our partners have more first-hand experience with omnichannel fulfillment and ship-from-store than Mark Fuentes. As the Senior Vice...

mobile store open

Retailers: Why Omni-Channel Distribution Matters

Long gone are the days when the only way to purchase a product was to go into a physical store....

Stack of coins representing increasing profit margins

E-Commerce = Revenue. Distributed Order Management = Margins.

It’s no secret that the retail industry has been hit hard by the global pandemic. What began initially as a...

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Closed Store Restart Plan: 14 essential points to consider

Opening stores and other retail facilities after they’ve been closed for a while isn’t as simple as just switching the...

Seasonal inventory

7 Smart Inventory Strategies for the New Normal

Some things improve with age. Think cheddar cheese, balsamic vinegar, cast iron skillets, and of course, fine wine. But unfortunately,...

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Retail’s Safe Return: 10 ways you can prepare today

As conversations start to shift from ‘lockdown’ to ‘reopening’ the big question is ‘What will the new normal look like?’...