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With more retail closures being announced daily, one thing is clear. Only those retailers with a differentiated customer experience will survive....
Increased competition from international merchants means retailers must provide exceptional customer experiences. In 2019, customer expectations are higher than ever...
Consumers aren’t always entitled to a return if they simply change their mind or find a product cheaper elsewhere. However, many...
New to omnichannel order management? Here are answers to some commonly asked questions to get you started. 1. Can my...
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