The Forrester Wave™: Order Management Systems, Q2 2023

See the Results
ABM Cross-Department

Shop SM is improving CX and cutting costs


Retailers managing multiple brands face unique challenges.

Each market and customer base is different. And you need to offer streamlined experiences and ensure costs don’t blow out. Shop SM has invested in Fluent Order Management to optimize operations. And they’ve reduced their cost to serve.

Find out how we helped retailers like Shop SM streamline their omnichannel fulfillment across brands.


Accelerate Your Order Management

Let us show you a better way to manage omnichannel orders

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