New York, Jan. 5, 2023 – Fluent Commerce, the leading provider of distributed Order Management System (OMS) ‘Fluent Order Management,’ today announces that it has been named a Leader in the IDC MarketScape: Worldwide Order Orchestration and Fulfillment Applications for Retail 2023 Vendor Assessment (doc #US49615623, December 2023)
The IDC MarketScape report evaluates retail order orchestration and fulfillment software application vendors on their ability to preserve and enhance the in-store environment while enabling consumers to enjoy the expanded set of experiences that omnichannel makes possible.
Fluent Order Management enables order orchestration and fulfillment through four cloud-native, API-first, SaaS modules: Fluent Big Inventory, Fluent Order Promising, Fluent Order Orchestration, and Fluent Store.
Fluent Order Management customers have seen a 20-50% reduction in canceled order rates, a 3-10% reduction in fulfillment costs, and a 12-15% increase in revenue.
“We are proud to be named a Leader in the 2023 IDC MarketScape on worldwide order orchestration and fulfillment applications for retail vendor assessment,” said Nicola Kinsella, SVP of global marketing at Fluent Commerce. “Fluent Commerce is committed to helping customers mitigate the risks of overselling and stock inaccuracies. We want to help customers succeed by always knowing their products are at the right place and at the right time for the best possible shopping experience.”