Buy online pick-up in store (BOPIS). Click & collect. Curbside pickup. These fulfilment options have risen in popularity with consumers. But it can be a pain point for many retailers. Without real-time stock visibility, retailers are seeing out-of-stock situations increase. The result? Lower customer satisfaction and more frustration.
Disconnected systems won’t cut it. A modern Order Management System (OMS) with an API-first architecture is essential. It can connect with all your other systems—quickly and easily. What’s more, a modern OMS can provide you with real-time inventory visibility and the ability to add sourcing rules that fit your needs—such as applying buffer or safety stock levels to certain products.
What are some ways you can protect your in-store inventory?
- Improve inventory management in-store from an operational perspective
- A single view of inventory is crucial. Implement flexible rules to determine how much inventory is available and where. How do you achieve this? With a modern Order Management System
Content author: Angelina Davydova, Order Management Consultant, Emakina.NL