Fluent Order Management named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025
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Give customers an accurate view of inventory across all locations in near-real time so they know what they can get and where
Show customers how many units you have in stock so they’ll know if you have the quantity they need
Manage product bundles, non-physical inventory (e.g., services, digital gift cards, etc.)
Show customers accurate delivery and pick-up promises based on live sourcing decisions before the order is placed
Let customers choose how they want to receive their order, including multiple delivery addresses per order
Use advanced sourcing logic to ensure you ship from the best location every time, manage order consolidation, split shipments, and support unique fulfillment processes based on product attributes (e.g., bulky, hazardous, etc.)
Connect to service providers or offer services from your team for assembly or fixes needed alongside items ordered
Create workflows for large orders and made-to-order SKUs
The DIY market is complex. Customer expectations and needs are unlike any other industry. Learn how you can deliver from the most profitable location every time, increase revenue, and improve the customer experience with one solution.
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The micro frontend architecture, and rules-based workflows let teams work in parallel so you can deliver business value faster.
A cloud-native microservices architecture lets you maintain less, innovate quickly, and reduce your total cost of ownership.
Support for multiple API patterns (REST, GraphQL, Webhooks, synchronous, asynchronous, etc.) provides the flexibility you need to integrate faster.
Get accurate inventory to help reduce out of stocks, and increase trust in your stock availability.
Reduce canceled orders and customer disappointment.
Integrate accurate inventory with your ad platform to reduce wasted spend on ads for products that aren’t in stock.
Keep inventory in sync in near real time to reduce customer disappointment.
Add new digital channels, new fulfillment offerings, more fulfillment locations, or expand to new regions… faster.
Show customers an accurate view of what’s in stock and how and when they can get it.
Keep inventory in sync in near real time to increase your on-time in full delivery rate.
Optimize fulfillment logic to reduce transportation costs.
Use advanced sourcing logic to continually optimize fulfillment operations.
Increased inventory accuracy means less canceled orders and associated support calls.
Empower your team with detailed order status information so they can resolve support calls faster.
With headless integration (optional) your team can manage orders from within your existing systems to reduce training and call resolution time.
Show customers what’s in stock, and provide the online order pickup options that increase store visits and revenue.
Craft the pick and pack strategy that best fits your store footprint, and reduce printing needs.
Control how many orders are sent to each store to prevent bottlenecks and customer disappointment.
See it in action
When you have better inventory visibility, you can provide a better customer experience
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