The Forrester Wave™: Order Management Systems, Q2 2023

See the Results

Don’t let rigid systems hold your business back

The right order management system matters.

Can you show customers how many bottles of their favorite wine are still available at their local store? Is your pick and pack process optimized to make the most of your employees time? Having coordination issues with Ship Compliant and Wine Shipping?

Companies such as Arterra Wines and Treasury Wine Estates have chosen Fluent Order Management for their OMS. Now they can:

  • Automate the pick/pack process for their club shipments
  • Use custom attributes in wave creation based on the type of wine or liquor

And they have seen great results to date:

  • 50-75% reduction in order processing time
  • 80% reduction in customer service inquiries
  • 10x expected order volume increase over 2023
  • Significant decrease in manual processes

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