The Forrester Wave™: Order Management Systems, Q2 2023

See the Results


See all your inventory in one place. Deliver on your customer promise!


Cancelled orders are a huge problem for retailers. It’s costly, leads to dissatisfied customers and a negative brand experience.

That’s why brands such as JD Sports, Woolrich and more have moved to Fluent Order Management, chosen for its scalability and flexibility. Enabling you to:

  • See a single view of inventory across expanding network of locations
  • View all orders across all channels
  • Scale to meet peak season volumes with ease
  • Provide more sustainable delivery options – reduce split shipments, supply from closest location

Don’t just take our word for it… A Tier 1 Global Retail client reduced cancelled orders by 52% and realised £3.1m in contact center cost savings.

Access content below to learn how.


Accelerate Your Order Management

Let us show you a better way to manage omnichannel orders

Request Demo
This site is registered on as a development site. Switch to a production site key to remove this banner.