What can we expect for the future of retail? Are we on the right track to succeed?
To address these questions, we are joined by Zach Zalowitz, Principal, Order Management Practice at Perficient, and a wealth of knowledge in the retail industry. Zach explores the profound impact of AI and hyper-personalization on consumer engagement and the essential shifts retailers need to make to stay competitive. He offers valuable insights into the challenges and opportunities in modernizing order management, achieving business optimization, and the critical importance of aligning business models with evolving customer behaviors.
We also discuss:
Jamie Cairns is the Chief Strategy Officer at Fluent Commerce. He is responsible for the vision on how the company sets the global standard in inventory and order management.
Jamie, a 20+ year industry veteran, has worked with start-up scale businesses like TimesTen and Arantech and global software organizations such as Tektronix, Oracle, and now Fluent Commerce.
