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The Fifth Industrial Revolution: The Future of Retail

Episode 12 | 29 mins

Brian Walker, CEO and Founder of Retail Doctor Group

The retail industry is evolving with the advancements in technology and data, along with changing customer behavior. Retailers are considering new approaches to engage customers, such as mixed-use entertainment precincts, smart mirrors, and data-driven contexts.

In this episode, CEO & Founder of Retail Doctor Group, Brian Walker, discusses this evolving landscape and how retailers are adapting to changing customer demands. He highlights the importance of understanding the “why” of a brand, maintaining a direct relationship with customers, and utilizing data to drive business decisions. As the shift towards a data-driven retail experience is happening quickly, top companies today are quickly turning into powerful data houses.

Join us as we discuss:

  • How retail businesses will adapt to changing consumer behavior with the rise of e-commerce
  • Why retailers will need to embrace new technology to build their brand and compete in the market
  • What strategies can retailers implement to better align with consumer behavior and preferences

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Meet the host

Jamie is responsible for how Fluent Commerce “sets the global standard in inventory and order management”. This mission covers every facet of the business but is primarily focused on Go To Market, Product and Financials. Over the past 7 years at Fluent Commerce he has led Sales, opened up new markets and established the Channel & Alliances function.

He is regularly interviewed, hosts webinars and live events as well as this podcast. Jamie has spent the last 20+ years collaborating with partners to take new solutions into new markets, within start-up scale businesses like TimesTen and Arantech and global software organizations such as Tektronix and Oracle, where he was responsible for the Retail Solutions portfolio immediately prior to joining Fluent Commerce.


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