The Forrester Wave™: Order Management Systems, Q2 2023

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Creating Trust and Transparency around the Globe

Episode 8 | 10 mins

Hamaad Akmal, International Operations & Global Logistics at GOAT Group

Trust and transparency are the pillars of any successful marketplace, especially when supplying to customers around the world.

Hamaad Akmal, International Operations & Global Logistics, GOAT Group understands this well, and in this episode, he shares how his team ensures a quality customer experience every time. Join us as we discuss:

  • Delivery logistics and supply chains
  • Product verification and authentication
  • Scaling production processes internationally

More episodes

Meet the host

Jamie Cairns is the Chief Strategy Officer at Fluent Commerce. He is responsible for the vision on how the company sets the global standard in inventory and order management.

Jamie, a 20+ year industry veteran, has worked with start-up scale businesses like TimesTen and Arantech and global software organizations such as Tektronix, Oracle, and now Fluent Commerce.


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