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PODCAST

Beyond ERP: Why You Need an OMS in Your Toolkit

Episode 14 | 33 mins

GUEST:
Leo Muid, Global OMS Lead & Director in Digital Customer Experience at Capgemini

When your only tool is a hammer, every problem looks like a nail… Everyone knows that, right? Well, everyone who insists that their ERP system can do it all may have missed the memo.

In this episode, we speak with Leo Muid, Global OMS Lead & Director in Digital Customer Experience at Capgemini, about why ERP die-hards limit themselves by not expanding their capabilities with an order management system (OMS).

Leo covers:

  • The benefits of incorporating an OMS into your business
  • The difference between offer and promise systems
  • The customer-led approach to implementation

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Meet the host

Jamie Cairns is the Chief Strategy Officer at Fluent Commerce. He is responsible for the vision on how the company sets the global standard in inventory and order management.

Jamie, a 20+ year industry veteran, has worked with start-up scale businesses like TimesTen and Arantech and global software organizations such as Tektronix, Oracle, and now Fluent Commerce.

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