The Forrester Wave™: Order Management Systems, Q2 2023

See the Results


Intersecting Passion and Insights for Retail Success

Episode 28 | 28 mins

Angus McDonald, CEO of Barbeques Galore

In this episode, we are joined by Angus McDonald, CEO of Barbeques Galore, Australia’s premier retailer of barbecues and backyard lifestyle products. Angus shares insights into Barbeques Galore’s strategy to create unforgettable customer experiences, the integration of advanced technologies like AI and the IoT in retail, and the company’s robust commitment to data.

We also discuss:

  • The importance of knowledgeable team members and ongoing staff development
  • Angus’ plans to integrate AI into retail and customer experience
  • Why a clear strategy and unifying guiding principles for delivering omnichannel experiences are key for retail success

More episodes

Meet the host

Jamie Cairns is the Chief Strategy Officer at Fluent Commerce. He is responsible for the vision on how the company sets the global standard in inventory and order management.

Jamie, a 20+ year industry veteran, has worked with start-up scale businesses like TimesTen and Arantech and global software organizations such as Tektronix, Oracle, and now Fluent Commerce.


This site is registered on as a development site. Switch to a production site key to remove this banner.