Partnership delivers best in class ecommerce and digital solutions for global brands
SYDNEY, Australia & London U.K. – March 2nd 2020 : Fluent Commerce, the world’s number one omnichannel order management platform, today announced a global partnership with digital commerce consultancy, Tacit Knowledge. For retailers and brands, this means it will be easier than ever before to build social, mobile and content strategies and deliver customers a truly omnichannel experience, from wherever and however they like to shop, collect and return in some cases.
“We’re thrilled to partner with Fluent Commerce and are already collaborating on a transformational project for a global brand client. Product availability and delivery is as much a digital customer experience as physical. Fluent Commerce will enable Tacit to provide more capabilities to our clients to help them meet increasingly high customer expectations e.g. buy anything from anywhere. We’re excited about the flexibility and scalability that the Fluent Commerce cloud platform offers,” enthuses James Bullock, General Manager, Tacit Knowledge.
Fluent Commerce provides a flexible, cloud native order management platform that can be customized to fit retailers omnichannel strategies. It allows retailers to achieve a single view of inventory and orders across all channels and provide customers with more convenient delivery and collection options to deliver a seamless omnichannel experience.
“Collaborating with Tacit Knowledge will enhance the omnichannel customer experience through leading commerce strategy and technology, and now an order management system built for the modern age. Fluent Commerce is delighted to recommend Tacit Knowledge and we look forward to a strong future together enhancing our clients omnichannel strategies,” says Jamie Cairns, channel sales director, Fluent Commerce.
Fluent Commerce and Tacit Knowledge are already working together to enable a global manufacturer with multiple household name brands to better serve end-customers across mobile, stores and social.
Tacit Knowledge is uniquely qualified to integrate Fluent Commerce into leading enterprise ecommerce deployments such as SAP Hybris, commercetools and SalesForce Commerce Cloud.
About Tacit Knowledge
Tacit Knowledge craft sustainable software solutions that enable brands be successful. We’re proud of our team and the long-term partnerships we form with our clients. From geeky Silicon Valley roots, we’ve built a global team of highly vetted technologists who specialize in digital retail and customer experience. We are unusual in that we set achievable expectations with clients and always meet or exceed them. Clients include Mulberry, ghd, Shimano, FitFlop, Wilko, Ford and Nike. For more information visit: www.tacitknowledge.com
About Fluent Commerce
Fluent Commerce is a cloud software company focused on smart order management for omnichannel merchants. The Fluent Order Management Cloud Platform is cloud native, fully managed and code-free. It includes the essential components for unified commerce: Distributed order management, in-store tooling, inventory & location management, customer service, fulfillment optimization and reporting. This enables retailers and brands to rapidly drive up revenue, drive down costs, and win the convenience battle. Fluent Commerce works with global and regional brands such as JD Sports, Samsung, Australia Post, eBay, Woolworths, Target and French Connection. For more information visit www.fluentcommerce.com