Fluent Commerce + Kmart

Are you breaking promises?

Hey Kmart team,

If we asked your customers if they always get what they want from you, what would they say? Are you able to make promises to them on what they can get, where, how, and when, and then follow through on it? Not quite there yet?

It is possible to make better promises to your customers and offer better customer service.

Here is some information on how to make sure your inventory is accurate and your product availability is on point.

5 Strategies to Reduce Customer Service Problems

When you’re considering how to improve customer service, put yourself in your customers’ shoes. What are their pain points? Here are five common customer service problems and what you can do to solve them.

Order Management: A fresh perspective

Consumer demands are evolving fast. Customers today expect to be able to shop where and when they want. Digital agility is essential. In order to achieve this, you need a flexible best-of-breed order management system to give you the digital agility you need to grow your business.

Download Now

Digital Commerce CX: The critical role of accurate inventory data

In today’s omnichannel world, customer expectations are high. So it’s essential that you craft a positive CX to drive sales and customer loyalty. How? With accurate inventory data.

Download Now

LET'S DO THIS

Accelerate Your Order Management

Let us show you a better way to manage omnichannel orders

Request Demo