Seamless integration with Salesforce
Pre-built connectors let you roll out faster
Track stock availability in near real-time
Keep inventory data in sync across all your systems and locations so you know what’s Available to Sell.
Display accurate inventory online
Show customers what’s in stock at their local store, and when they can get it.
Manage orders in Salesforce Service Cloud
Let customer service staff see detailed order status and edit orders directly in Salesforce Service Cloud so you can close calls faster.
Benefits of Fluent Order Management
Take your omnichannel operations to the next level
Manage buffer stock levels
Set buffer stock (or safety stock) levels so you don’t oversell and have to cancel orders.
Manage virtual inventory pools
Global inventory management. Set up rules to segment your stock so you can control what you sell in each channel, market, or region.
Accept pre-orders and backorders
Use custom inventory statuses to manage pre-orders and backorders.
Optimize sourcing and allocation
Ship orders from the best location such as the store with the lowest sell through, oldest stock, highest discounts, or store closest to the customer.
Automate store capacity management
Configure rules to manage the number of orders a store can process, or have open at one time.
Get the Guide
See how you can get global inventory solutions and more from Salesforce with Fluent Order Management.
Download nowGet support for your project
Need to build a business case? Or drive multi-department funding?
Here are some key stakeholders to help you.
Innovate
faster
The micro frontend architecture, and rules-based workflows let teams work in parallel so you can deliver business value faster.
Reduce maintenance
effort and cost
A cloud-native microservices architecture lets you maintain less, innovate quickly, and reduce your total cost of ownership.
Integrate
quickly
Support for multiple API patterns (REST, GraphQL, Webhooks, synchronous, asynchronous, etc.) provides the flexibility you need to integrate faster.
Increase brand
trust
Get accurate inventory to help reduce out of stocks, and increase trust in your stock availability.
Boost your
NPS
Reduce canceled orders and customer disappointment.
Increase your
ROAS
Integrate accurate inventory with your ad platform to reduce wasted spend on ads for products that aren’t in stock.
Reduce out of stocks
and canceled orders
Keep inventory in sync in near real time to reduce customer disappointment.
Roll out new
offerings faster
Add new digital channels, new fulfillment offerings, more fulfillment locations, or expand to new regions… faster.
Improve your
customer experience
Show customers an accurate view of what’s in stock and how and when they can get it.
Improve your
fill rate
Keep inventory in sync in near real time to increase your on-time in full delivery rate.
Reduce delivery
costs
Optimize fulfillment logic to reduce transportation costs.
Optimize
fulfillment
Use advanced sourcing logic to continually optimize fulfillment operations.
Reduce call
volumes
Increased inventory accuracy means less canceled orders and associated support calls.
Resolve calls
faster
Empower your team with detailed order status information so they can resolve support calls faster.
Minimize
applications
With headless integration (optional) your team can manage orders from within your existing systems to reduce training and call resolution time.
Drive store
traffic
Show customers what’s in stock, and provide the online order pickup options that increase store visits and revenue.
Pick and pack
efficiently
Craft the pick and pack strategy that best fits your store footprint, and reduce printing needs.
Manage store
capacity
Control how many orders are sent to each store to prevent bottlenecks and customer disappointment.
LET'S DO THIS
Accelerate Your Order Management
See how Fluent Order Management can help power your growth
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