Increase conversions from search, PLP, PDP through to checkout
With promises based on real-time sourcing decisions before the buy button
Key Features
Show availability, delivery, and pickup options based on real-time sourcing
Intelligent Promising
Make promises you can keep, throughout the buying journey.
Sourcing
Make real-time sourcing decisions before the buy button.
Reservations
Reserve items in the cart to prevent disappointed customers.
Why Fluent Order Promising?
Increase conversions on the PLP, search, PDP and checkout
Show customers accurate availability, delivery and pickup options at every step of the buyer journey.
Personalize promises with customer data
Use data like location and loyalty status to show personal promises to your customers.
Make promises you can keep
Show customers accurate estimates based on real-time sourcing decisions to build customer trust.
Increase your fill rate
Increase the rate at which you deliver on time, in full, on the first attempt.
Increase operational efficiency
Avoid routing orders to a location that can’t fulfill it to reduce wasted labor.
Use location attributes to increase promise accuracy
Factor in location attributes like capacity, hours, and carrier pickup times so your promises are more accurate.
Fluent Order Promising: Show customers delivery and pickup options they can trust
What if you could increase conversion rates by 151% with product availability? Don’t make your customers wait until the end of their buying journey to see when they can get their order. Make better promises and increase conversions.
Learn moreGet support for your project
Need to build a business case? Or drive multi-department funding?
Here are some key stakeholders to help you.
Innovate
faster
The micro frontend architecture, and rules-based workflows let teams work in parallel so you can deliver business value faster.
Reduce maintenance
effort and cost
A cloud-native microservices architecture lets you maintain less, innovate quickly, and reduce your total cost of ownership.
Integrate
quickly
Support for multiple API patterns (REST, GraphQL, Webhooks, synchronous, asynchronous, etc.) provides the flexibility you need to integrate faster.
Increase inventory
turns
Optimize sourcing logic to increase turns, and reduce markdowns, split shipments and delivery costs.
Increase fulfillment
efficiency
Get the inventory visibility you need to reduce canceled orders and improve your on time in full (OTIF) rate.
Reduce customer
service costs
Reduce canceled orders and provide detailed order status so you can reduce call volume and resolution time.
Reduce out of stocks
and canceled orders
Keep inventory in sync in near real time to reduce customer disappointment.
Roll out new
offerings faster
Add new digital channels, new fulfillment offerings, more fulfillment locations, or expand to new regions… faster.
Improve your
customer experience
Show customers an accurate view of what’s in stock and how and when they can get it.
Improve your
fill rate
Keep inventory in sync in near real time to increase your on-time in full delivery rate.
Reduce delivery
costs
Optimize fulfillment logic to reduce transportation costs.
Optimize
fulfillment
Use advanced sourcing logic to continually optimize fulfillment operations.
Reduce call
volumes
Increased inventory accuracy means less canceled orders and associated support calls.
Resolve calls
faster
Empower your team with detailed order status information so they can resolve support calls faster.
Minimize
applications
With headless integration (optional) your team can manage orders from within your existing systems to reduce training and call resolution time.
Drive store
traffic
Show customers what’s in stock, and provide the online order pickup options that increase store visits and revenue.
Pick and pack
efficiently
Craft the pick and pack strategy that best fits your store footprint, and reduce printing needs.
Manage store
capacity
Control how many orders are sent to each store to prevent bottlenecks and customer disappointment.
LET'S DO THIS
Accelerate Your Order Management
See how Fluent Order Management can help power your growth
Request Demo