Fluent Order Management
Execute strategies your competitors can only plan

Grow through acquisition
Multi-banner brand integrated a new acquisition in 4 weeks

Expand globally
Gobal luxury brand launched in 41 countries with localized fulfillment workflows in just 16 months
Enhance customer experience
Established retailer achieved a 97% OTIF rate for 30 minute in-store pickup
Reduce delivery costs
Disrupter brand reduced split shipments by over 50%
Reduce customer service costs
Sporting goods brand deployed an AI agent for customer service in 6 weeks
Optimize inventory placement
Innovation leader deployed an AI agent for inventory allocation and replenishment in 4 weeks
"Thanks to the brilliant, combined efforts of our Head Office & Store Associates, as well as the Fluent Commerce Order Management System, the ALDO Group was able to fulfill Black Friday Week order volumes up to 7X in size versus the week prior, in equal or even half the fulfillment time across certain store networks. Amazing planning, execution & teamwork!"
Marc Chretien, VP Post-Purchase Operations & Business Analytics | ALDO Group
“With Fluent Commerce we found a partner that shares a high degree of strategic principles and practices of software engineering, with the goal to not only meet customer demand but exceed their expectations.”
Andreas Westerndorpf, CTO | Emma - The Sleep Company
“Fluent Order Management is the system that can adapt to our company’s needs—not us adapting to their technology.”
Monica Provenza, Director, Omnichannel & Experience | Psycho Bunny
"Working with order management system provider Fluent Commerce, Freedom has been able to reduce order cancellation rates by 85%, and increase the stock availability of its online business by 10 times. Additionally, Freedom has opened its online store to a ‘dropship’ model, wherein 20,000 products that aren’t held in its stores can be sold and delivered by third parties. The success of this model, has led [my] team to begin work on bringing a similar dropship model to Freedom’s stores."
Joshua Rich, Ecommerce Operations Team Leader | Freedom Australia




