Strategic partnership will boost Fluent Commerce’s expansion in South America
SYDNEY, Australia – December 5, 2019: Fluent Commerce, one of the worlds’ leading distributed order management platforms, today announced a global partnership with consulting firm Isita to help retailers in Mexico and Latin America boost convenience for customers.
“We are delighted to partner with Fluent Commerce to enhance the omnichannel capability of retailers in Mexico and Latin America, so they can deliver their customers’ orders faster, more conveniently and more affordable than ever before. By providing a real-time and complete view of inventory, retailers can see exactly how much stock they have and where it is. This helps to reduce stock levels and increase margins, whilst reducing delivery times and distances, minimizing the impact of transport on the environment,” explained Carlos Oviedo and Pedro Aguirre, Isita.
Fluent Commerce and Isita are currently working with a large department store in Mexico to boost their customer experience instore and online. (Omnichannel experiences such as single inventory view, click and collect, smart fulfillment, and Service point among others.
“We’re very much looking forward to working with the Isita team in South America to show retailers that order management software isn’t just increasing efficiency in the background. Having a cloud-native distributed order management platform also has an incredible impact on customer experiences, increasing customer loyalty,” explains Mr. Jamie Cairns, vice president channel sales, Fluent Commerce.
Fluent Commerce’s technology suite includes software for in-store tooling, inventory and location management, customer service, fulfillment optimization, and reporting. For retailers in Mexico and Latin America, this now means increased sales, reduced fulfillment costs, and better customer retention.
About Fluent Commerce
Fluent Commerce is a cloud software company focused on smart order management for omnichannel merchants. The Fluent Order Management Cloud Platform is cloud-native, fully managed and code-free. It includes the essential components for unified commerce: Distributed order management, in-store tooling, inventory & location management, customer service, fulfillment optimization, and reporting. This enables retailers and brands to rapidly drive up revenue, drive down costs, and win the convenience battle.
Fluent Commerce works with global and regional brands such as JD Sports, Samsung, Australia Post, eBay, Woolworths, Target and French Connection.
Our services cover three components that are necessary to meet the challenges in digital transformation: consulting in digital transformation and innovation, design and technological implementation with the search and management of talent. We focus our experience and knowledge on the implementation of software maturity methodologies with our own hybrid model derived from practices in Agile Project Management (SCRUM) and PMI Project Management. Isita helps organizations quickly identify how through IT they can achieve high performance. We support our clients to determine their capabilities and the strategies necessary to exploit emerging business opportunities through our IT Solutions Portfolio.