Smart omnichannel order management strengthens Emakina’s eCommerce services
The partnership with Fluent Commerce gives international retail clients of all agencies in Emakina Group integrated fast and highly flexible order delivery management on all major connected eCommerce platforms, allowing them to further grow their business and brand value.
Rapid omnichannel orchestration allows customers to buy, pick up, return or change their order across all points of sale, registered third party locations and lockers. Stores become mini distribution centres, where teams smoothly manage deliveries, orders, customer collections and returns – and never miss a sale.
This distributed availability and network fulfilment help brands and retailers to handle orders more consistently and flexibly, reducing stock and dropped sales, saving time and money. Delivery distances also go down, minimizing the impact of transport on the environment.
Brice Le Blévennec, CEO of Emakina Group: ‘We are committed to developing rich user experiences, crucial in every retailer’s strategy. Convenience in managing orders is a major yet often underestimated factor in this process, so we’re excited about this new partnership with Fluent Commerce, that brings together the best in ecommerce and order operations.’
Rob Shaw, Managing Director for Europe and the Middle East of Fluent Commerce adds: ‘As a respected expert in digital marketing, Emakina has designed and implemented many first-class commerce solutions on many platforms, engaging millions of customers. Our partnership adds a highly qualified international agency group to our network, with expertise across multiple markets to efficiently integrate our order management solution into all major eCommerce platforms.’
Emakina Group (ALEMK:BBK) is a leading independent digital agency group with global reach.
1,000 technology and marketing experts in 12 countries work in concert with their clients to grow their business and brand value. Together, they gain the necessary user insights to develop highly effective strategies and creations. These include cutting-edge applications, websites, e-commerce projects, impactful content and campaigns.
Emakina Group is listed on Euronext Growth Brussels (ISIN BE0003843605) and reported sales of EUR 92.4 million in 2018 and EUR 47.4 in the first half-year 2019. The company is listed on Euronext Growth Brussels (ALEMK_BB – ISIN: BE0003843605)
Fluent Commerce is a cloud software company focused on smart order management for omnichannel merchants. The Fluent Order Management Cloud Platform is cloud-native, fully managed and code-free. It includes the essential components for unified commerce: Distributed order management, in-store tooling, inventory & location management, customer service, fulfilment optimization and reporting. This enables retailers and brands to rapidly drive up revenue, drive down costs, and win the convenience battle.
Fluent Commerce works with global and regional brands such as JD Sports, Samsung, Australia Post, eBay, Woolworths, Target and French Connection.