If you are shopping for a new Order Management System (OMS), make sure you’re asking the right questions.

This sample Request for Proposal (RFP) covers the following topics:

• About the Buyer and Vendor
• Technology and Security
• Integrations
• Order Orchestration
• Implementation & Support
• User Interfaces (UIs)
• Products & Inventory
• Locations
• Store Fulfillment
• Returns
• Customer Service
• Dashboards
• AI/ML

We hope this helps you through the vendor selection process. Once your RFP is ready, we hope you’ll send it our way.