Optimize order routing and reduce the cost to serve
Ship from the right location, every time.
Reduce delivery costs
Ship from the location closest to the customer, or the location with the lowest shipping costs
Optimize sourcing and allocation
Ship from locations with, for example, low sell through rates or high markdowns, to reduce discounting.
Fulfill from DCs, Stores, 3PLs and DSVs
Route orders to the most cost-effective location, including Distribution Centers (DCs), Stores, 3PLs, and Drop Ship Vendors (DSVs)
Turn stock locations ‘on’ or ‘off’
Quickly include or exclude stock locations from what’s Available to Promise online.
Update business rules faster
Make changes to fulfillment logic without the need for IT support.
Manage customer orders
View detailed order status, edit in-flight orders, and manage appeasements and returns
Automate Everything
Process orders faster
Manage exceptions
Automatically re-route short picks and trigger an update to the customer, if necessary.
Transfer stock
Trigger stock transfers when orders need to be consolidated at a DC or store.
Split shipments
Configure rules to manage how many times an order can be split.
Returns
Configure rules to manage the returns process, including quality checks, and reverse logistics.
Manage manual processes
Trigger alerts for manual steps in your order workflow, like fraud checks.
Manage orders across systems
Trigger events in other systems, like customer notifications or alerts.
Extend the data model
Use custom attributes to track all your key data
Order attributes
Use custom order attributes to track additional details like your eCommerce system’s reference number or whether the order includes value added services
Location attributes
Add custom location attributes that can be used in your fulfillment logic (e.g., ability to ship bulky/fragile items, curbside availability), or store reference numbers used in other systems
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