Automate order management across all your systems and processes

Optimize order routing and reduce the cost to serve

Ship from the right location, every time.

Reduce delivery costs

Ship from the location closest to the customer, or the location with the lowest shipping costs

Optimize sourcing and allocation

Ship from locations with, for example, low sell through rates or high markdowns, to reduce discounting.

Fulfill from DCs, Stores, 3PLs and DSVs

Route orders to the most cost-effective location, including Distribution Centers (DCs), Stores, 3PLs, and Drop Ship Vendors (DSVs)

Turn stock locations ‘on’ or ‘off’

Quickly include or exclude stock locations from what’s Available to Promise online.

Update business rules faster

Make changes to fulfillment logic without the need for IT support.

Manage customer orders

View detailed order status, edit in-flight orders, and manage appeasements and returns

Automate Everything

Process orders faster

Manage exceptions

Automatically re-route short picks and trigger an update to the customer, if necessary.

Transfer stock

Trigger stock transfers when orders need to be consolidated at a DC or store.

Split shipments

Configure rules to manage how many times an order can be split.


Configure rules to manage the returns process, including quality checks, and reverse logistics.

Manage manual processes

Trigger alerts for manual steps in your order workflow, like fraud checks.

Manage orders across systems

Trigger events in other systems, like customer notifications or alerts.

Extend the data model

Use custom attributes to track all your key data

Location order attributes

Order attributes

Use custom order attributes to track additional details like your eCommerce system’s reference number or whether the order includes value added services

Location attributes

Add custom location attributes that can be used in your fulfillment logic (e.g., ability to ship bulky/fragile items, curbside availability), or store reference numbers used in other systems

Get support for your project

Need to build a business case? Or drive multi-department funding?
Here are some key stakeholders to help you.


The micro frontend architecture, and rules-based workflows let teams work in parallel so you can deliver business value faster.

Reduce maintenance
effort and cost

A cloud-native microservices architecture lets you maintain less, innovate quickly, and reduce your total cost of ownership.


Support for multiple API patterns (REST, GraphQL, Webhooks, synchronous, asynchronous, etc.) provides the flexibility you need to integrate faster.

Increase brand

Get accurate inventory to help reduce out of stocks, and increase trust in your stock availability.

Boost your

Reduce canceled orders and customer disappointment.

Increase your

Integrate accurate inventory with your ad platform to reduce wasted spend on ads for products that aren’t in stock.

Reduce out of stocks
and canceled orders

Keep inventory in sync in near real time to reduce customer disappointment.

Roll out new
offerings faster

Add new digital channels, new fulfillment offerings, more fulfillment locations, or expand to new regions… faster.

Improve your
customer experience

Show customers an accurate view of what’s in stock and how and when they can get it.

Improve your
fill rate

Keep inventory in sync in near real time to increase your on-time in full delivery rate.

Reduce delivery

Optimize fulfillment logic to reduce transportation costs.


Use advanced sourcing logic to continually optimize fulfillment operations.

Reduce call

Increased inventory accuracy means less canceled orders and associated support calls.

Resolve calls

Empower your team with detailed order status information so they can resolve support calls faster.


With headless integration (optional) your team can manage orders from within your existing systems to reduce training and call resolution time.

Drive store

Show customers what’s in stock, and provide the online order pickup options that increase store visits and revenue.

Pick and pack

Craft the pick and pack strategy that best fits your store footprint, and reduce printing needs.

Manage store

Control how many orders are sent to each store to prevent bottlenecks and customer disappointment.


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