Case Study
T2 Brews a Better Fulfillment Strategy: Built for Speed, Scale, and Customer Delight
What happens when a fast-growing retail brand outgrows its ERP?
This was the reality for T2 Tea. Shipping costs were rising. Deliveries were taking nearly a week. And with stores sitting idle during COVID, valuable inventory and capacity were going unused.
By partnering with Fluent Commerce, Amblique, and Shippit, they turned their store network into a high performing fulfillment engine and delivered results fast.
Key results:
- Delivery times cut by 65 % (from 5 to 6 days down to 1 to 2 days)
- Shipping costs reduced by 50%
- Faster deliveries meant fewer WISMO calls, leading to a 60% reduction in customer service headcount
- Enhanced customer experience with faster deliveries and accurate real-time inventory
See how T2 unlocked speed, cut costs, and made every store work harder.
Access the case study for more results.
