Recent analyst research and signals from across the retail industry point to a major shift underway: retail isn’t just evolving where customers shop, it’s redefining how decisions are formed, influenced, and acted on.

In this webinar, we’ve aggregated insights from analyst research and recent industry events to explore the trends and patterns reshaping retail. We’ll examine how AI agents are changing discovery and conversion, why product data and metadata are becoming critical to visibility, and how speed, across content, inventory, and fulfillment, is now a competitive differentiator.

You’ll learn:

• How the announcement of UCP and LLMs are reshaping product discovery and purchasing behavior
• Why rich product data, alternate use cases, and real-time availability now drive relevance
• How community, content, and in-person experiences are becoming key differentiators in an AI-native market
• What retailers can do now to focus on ROI, and how to prepare for what’s coming next

We’ll also discuss what these shifts mean for foundational retail systems, including order management.

Reserve your spot today