Hidden benefits of an OMS: Reduced Call Center Volume
Typically when a brand wants to talk to us about an Order Management System (OMS), it’s because they have inventory...
Retail Trend Report: 2020 is the Year of Retail Partnerships
“Misery acquaints a man with strange bedfellows.” William Shakespeare, The Tempest 2020 just got even more interesting. While the UK...
Why Omnichannel Retailers Need Virtual Inventory
Why virtual inventory? Today’s omnichannel retailers sell through more channels than ever. From regional online stores, marketplaces, resellers, mobile apps,...
Openmind Boosts Woolrich’s Order Management Capabilities
When leading American outdoor clothing brand Woolrich determined it needed to boost its capability in Europe to fulfill ecommerce orders,...
How to manage CX when you have too many ERPs
Enterprise Resource Planning (ERP) software is a powerful thing. It can collect, store, manage and interpret data from business activities....
How Modern eCommerce Technology Will Satisfy the Shopaholic
“How can money be the root of all evil when shopping is the cure for all sadness?” – Elizabeth Taylor...
Why MACH matters
On 23 June 2020, the new MACH Alliance was officially launched. Made up of a group of independent, future-thinking tech...
Retailers: How to maximize margins on markdowns
One of the biggest challenges facing retailers today is consumer expectations regarding discounts. Markdowns are a great way to lure...
7 Questions Retailers Should Ask about Split Shipments
Have you ever received a split shipment? For example, after ordering more than one product from Amazon, did you receive...
Why Ship-from-Store Matters More than Ever
Few of our partners have more first-hand experience with omnichannel fulfillment and ship-from-store than Mark Fuentes. As the Senior Vice...
Retailers: Why Omni-Channel Distribution Matters
Long gone are the days when the only way to purchase a product was to go into a physical store....
E-Commerce = Revenue. Distributed Order Management = Margins.
It’s no secret that the retail industry has been hit hard by the global pandemic. What began initially as a...
