E-Commerce = Revenue. Distributed Order Management = Margins.
It’s no secret that the retail industry has been hit hard by the global pandemic. What began initially as a...
Closed Store Restart Plan: 14 essential points to consider
Opening stores and other retail facilities after they’ve been closed for awhile isn’t as simple as just switching the light...
7 Smart Inventory Strategies for the New Normal
Some things improve with age. Think cheddar cheese, balsamic vinegar, cast iron skillets, and of course, fine wine. But unfortunately,...
Retail’s Safe Return: 10 ways you can prepare today
As conversations start to shift from ‘lockdown’ to ‘reopening’ the big question is ‘What will the new normal look like?’...
Global Brands Offer Aid in the Pandemic
At Fluent Commerce we talk a lot about the importance of agility—the ability to pivot and scale to meet consumer...
Sustainable Last-Mile Delivery: Your gift to commuters
Customers are fickle. One of the big dilemmas facing today’s retailers is how to satisfy consumers’ shifting (but often contradictory)...
Coronavirus: Retailers, Don't panic. Flex.
Early predictions of the global impact of the Coronavirus on business centered around manufacturing in China and the delay in...
Top 5 Challenges of Real-Time Inventory Visibility
With the rise of digital marketplaces like Amazon, fulfillment has grown more complex. Where there used to be only two...
Large Retailer Leverages Fluent OMS for Click and Collect
When a large department store was ready to replace their legacy inventory eCommerce database, they turned to Fluent Order Management...
4 ways delivery drives Digital CX
When retailers talk about ‘Digital CX’, typically they’re referring to a front-office function, like Marketing or eCommerce. Supply chain and...
5 Reasons Retailers Need a Single View of Product Availability
As if brands didn’t have enough to worry about with the retail apocalypse, there’s also the inevitability of the ‘Now...
Retail Returns: 6 Ways to Prevent a Poor Experience
Even the most loyal customer has cause to return a product from time to time. Whether it’s an issue of...
