Case Study

What happens when a fast-growing retail brand outgrows its ERP?

This was the reality for T2 Tea. Shipping costs were rising. Deliveries were taking nearly a week. And with stores sitting idle during COVID, valuable inventory and capacity were going unused.

By partnering with Fluent Commerce, Amblique, and Shippit, they turned their store network into a high performing fulfillment engine and delivered results fast.

Key results:

• Delivery times cut by 65 % (from 5 to 6 days down to 1 to 2 days)
• Shipping costs reduced by 50%
• Faster deliveries meant fewer WISMO calls, leading to a 60% reduction in customer service headcount
• Enhanced customer experience with faster deliveries and accurate real-time inventory

See how T2 unlocked speed, cut costs, and made every store work harder.

Access the case study for more results.