How AI, Community, and Data are reshaping how customers buy
Watch this on-demand webinar with actionable insights to help you protect margins, increase conversion, and position your organization for sustainable growth.
This webinar covered:
How UCP and LLMs are reshaping product discovery, and influencing conversion rates
Why rich product data, alternate use cases, and real-time availability directly impact visibility and sales
How AI agents are accelerating the path to purchase
Why community, content, and in-person experiences now drive differentiation and loyalty
What retailers should prioritize today to maximize ROI and prepare for what’s next
Set yourself up for success in 2026 and beyond.
The Forrester Wave™:
Order Management Systems, Q2 2023