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Future-Proofing Retail Marketplaces: Designing for the Industry Challenges

In the realm of retail, providing an outstanding customer experience goes beyond building loyalty—it’s a catalyst for boosting your revenue streams.

Jamie Cairns Host 25 min listen

Radha Gopalakrishnan

Guest Radha Gopalakrishnan Chief Technology Officer at Litmus7

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In this episode, Radha Gopalakrishnan, CTO at Litmus7 Consulting, breaks down the key aspects of implementing a marketplace strategy and how combining it with retail digital engineering can provide retail maximization solutions while enhancing customer experience.

Join us as we discuss:

  • The need for retailers to adapt to the rise of online marketplaces
  • How a holistic shopping experience sparks demand for complementary items and services
  • The importance of forging strong partnerships to create high-quality online marketplaces that resonate with customers

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Thirty minutes. Your actual order flow.

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Thirty minutes, one engineer.

Customer story How they stopped guessing One retailer, one promise date, and the inventory maths behind it. Resources Is your legacy OMS hurting your legacy? The questions worth asking before you replace anything. Partners Who implements this The people who have done it before, and where they work.