Innovation & AI.
The AI decision engine for fulfillment operationsevery order you takethe day it all goes wrong.
Real-time inventory availability. Intelligent order orchestration. One platform that decides where every order goes, in the moment it matters. Not two hours later.
Get FluentOf course we have AI
But our innovation isn’t limited to AI. We listen to our customers, prospects, and partners. We track market conditions. We solve real problems that deliver real ROI.
It’s no longer just orders and inventory
Fluent Commerce is an agentic orchestration engine, staying true to our core and going beyond OMS.
We hear your pain points
Integrations are ~50% of project effort and expensive to maintain.
Your brand and products need to show up in LLMs.
Some of your employees are working more efficiently with AI.
Customer service inquiries are repetitive and costly.
Sourcing is hard. Tariffs, wars, and pandemics make it harder.
Not to mention, boards are demanding more AI, with ROI.
What are your biggest challenges?
Tell us moreAnd build solutions you actually need
Every release starts as something a retailer told us was broken. Here is what that turns into.
Fluent Connect: bespoke integrations we build
We build them with AI, then run, maintain, support and enhance them for you. 42 integrations in 14 days, at 50% the cost, for Hibbett Sports.
The fastest real-time inventory data on market
Just like your PDP, search or Google Shopping, the LLMs need to know first what is in stock, where, and when it can be received. 10ms inventory availability for FNAC Darty.
Builder MCP Server
Do not let the name fool you, it comes with an easy to use chat-like UI. Ask it anything. Need more? Build with it. All in a chat interface, across Fluent data, your data and the docs.
‘Where is my order’ customer service agent
Built for our customer, Wilson, with Sierra AI. “Plugging into Fluent was the easiest course of action where we had the most control” and they have seen call volume drop 30%.
A/B testing for order sourcing
This might not sound new, but it is different. Fluent uses your live order data. Everyone else uses historical data. That means real results, not guesses.
Tell us what you are trying to fix, and we will tell you what we are already building.
Let’s chatBut wait.
There’s more
Just like our integration count, our innovation is infinite. All growth. No breaks.
