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Order ManagementOrchestrate every order across channels, stores and warehouses. IntegrationsConnect Fluent to the systems you already run. We build and maintain them. Innovation & AIAI decisioning, LLM sales channels and what ships next.

Integrations

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What do we integrate with?

Everything, and that’s no exaggeration. Don’t see what you’re looking for here? That’s where how we connect becomes the real icing on the cake.

Fluent Order Management at the centre of twelve integration categories: commerce, marketplaces, POS, payments and tax, PIM, customer service, pricing and promotions, carriers, WMS, ERP, reporting and analytics, demand forecasting.
The Fluent Connect dashboard: connectors, environment, insights, and counts of active connectors, warnings and errors.

How do we integrate?

Fluent Connect.

Bespoke integrations that we build with AI, then run, maintain, support and enhance for you.

Why Fluent Connect?

50% less expensive. 80% faster. 100% smarter.

Integration normally costs an arm and a leg. Not to mention the delays.

Fluent Connect turns your integrations into a platform responsibility. We design, build, run, maintain, support and enhance integrations for you.

Why on Earth would we do that?

Because it costs you 50% less. You integrate 80% faster. You work 100% smarter. You avoid the nasty overhead from a typical integration.

Want to hear a story?

“When it came to selecting an OMS, the flexibility of Fluent Commerce’s offering stood out. We need a platform that will not only meet the consumer expectations of today, but tomorrow’s as well. That requires it to have the potential to exceed expectations as we grow the business, and we found Fluent Commerce’s product has that.”
Matthieu HouleChief Information Officer, Aldo
“We’ve got a single view of the customer, we’ve got a single view of stock and we’ve got a single view of orders. All our order-taking platforms run off that single view. There’s no lag, everything is real time or near real time. So when a transaction instantly hits our stores for picking, we can do it in under a minute.”
Sue HarriesDigital, Proposition and Data Director, Screwfix
“Fluent is the system that can adapt to our company’s needs, not us adapting to their technology.”
Monica ProvenzaDirector, Omnichannel & Experience, Psycho Bunny
“It also allows us to open some countries without warehouses. It’s also a new opportunity for our business to change the approach that we have in sourcing. We used to have a waterfall strategy of sourcing. With this ship from store approach, it opened the mind to a lead time approach and to try to figure out from the zip code of the customer what would be the best offer that we can make to them to deliver the same delivery or something else.”
Rachid LogeartDirecteur IT Client & Commerce, Dior
“We needed our new Order Management System to display real-time delivery and pickup options on the PLP page, including live availability checks for 12 products. Fluent Order Management accomplishes this in under 500 milliseconds without using cached data, offering 24 live fulfillment options at once. This gives us the ability to provide customers with accurate fulfillment details earlier in their shopping journey, a significant edge over competing solutions.”
Igor CastelliniCIO, MediaWorld

We love good questions. We loathe bad answers.

(aka our FAQ)

How is Fluent Connect different from OOTB (out-of-the-box) integrations?

We don’t box you in. Your systems are connected for your needs. Connectors shouldn’t be universal for all, they should be unique for all. Not to mention, Fluent Connect is cheaper, faster to implement, and more secure than any out-of-the-box connector.

How many OOTB Connectors do you have?

Infinite. Because Fluent Connect can connect with anything, including legacy and spaghetti. All of those old systems, home grown workflows, we got you.

What is legacy and spaghetti?

Your forgotten systems. Or at least the ones you wish you could forget. Old legacy solutions that are so tightly bolted in it would take more effort to remove them than to leave them. We connect to those, easily and just as fast.

How easily can your OMS integrate with our existing tech stack during an M&A integration?

Fluent Connect is an M&A enabler. You’ll likely want a phased approach where phase one is simply connected to the new brand’s tech stack and phase two is consolidating tech stacks across your brands. With AI-assisted integration mapping, a vast library of pre-built connectors and the ability to connect to anything in days. It is the only solution that will speed up your M&A activity rather than having to worry about systems slowing you down.

What APIs does your order management system expose for custom integrations?

Fluent is API-first, with APIs covering the core capabilities you need to integrate and orchestrate order management across your technology ecosystem. These include APIs for orders, inventory availability, fulfillment, sourcing, locations, products, customers and other core commerce data. Fluent also supports event-driven integrations, allowing external systems and applications to respond to changes in real-time.

For the fastest integrations, Fluent Connect provides pre-built connectors and AI-assisted mapping to simplify connecting Fluent with existing commerce, ERP, WMS, marketplace, any other enterprise systems or legacy and spaghetti you may have.