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Growing Smart (and Fast) in Retail

In this episode, we are joined by Patrick Lagace, Senior Director of Information Technology at Psycho Bunny. With three decades of experience in the retail industry, he has been instrumental in driving digital transformation at his company.

Jamie Cairns Host 20 min listen

Patrick Lagace

Guest Patrick Lagace Senior Director of Information Technology at Psycho Bunny

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Patrick dives deep into his journey, the rapid growth of Psycho Bunny’s retail presence, and the challenges around scaling a business from 18 to 99 stores.

We also discuss:

  • How to define success in IT and retail settings
  • The key components for a successful omnichannel retail strategy
  • Challenges around data accuracy and availability of skilled resources

More great reading

Episode 36 AI, OMS, and the Future of Supply Chain In this episode, Jamie speaks with Kevin Bube, Vice President, Technology at enVista, about how companies are rethinking digital transformation with a more agile, strategy-first mindset.… Episode 35 DIY Retail: Navigating Challenges in Fulfillment and Customer Experience In this episode, Jamie speaks with Myles Bunbury, Vice President of Consumer Solutions at Intellias, about the challenges DIY retailers face today. DIY customers expect fast delivery—and… Episode 33 How AI and IoT are Reshaping Retail AI, digital innovation, and data-driven insights have changed how the retail operates after the pandemic. And with any transformation, adaptation must follow.

Let's chat

Thirty minutes. Your actual order flow.

No slide deck. (Unless you want one.) Tell us what you are working on and we will find a time that suits you.

Talk to us

Thirty minutes, one engineer.

Customer story How they stopped guessing One retailer, one promise date, and the inventory maths behind it. Resources Is your legacy OMS hurting your legacy? The questions worth asking before you replace anything. Partners Who implements this The people who have done it before, and where they work.