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Untapped Potential: Exploring Opportunities in the Evolving B2B Commerce Space

In the US, B2B payments between companies amount to $17 trillion, with only 50% conducted electronically.

Jamie Cairns Host 26 min listen

Paul do Forno

Guest Paul do Forno Managing Director at Deloitte

Listen on Apple Podcasts Listen on Spotify

This substantial volume of high-value non-digital transactions presents a vast market for ecommerce professionals.

In this episode, Paul do Forno, Managing Director at Deloitte, shares key insights into the benefits of transitioning to digital commerce tools and discusses the strategies and challenges involved in successfully modernizing B2B commerce.

You’ll also learn:

  • The importance of not only facilitating transactions but also enhancing the overall customer experience in B2B commerce
  • Why embracing digital commerce tools represents a cultural shift
  • How understanding and segmenting personas in B2B form the backbone of success

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Thirty minutes. Your actual order flow.

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Thirty minutes, one engineer.

Customer story How they stopped guessing One retailer, one promise date, and the inventory maths behind it. Resources Is your legacy OMS hurting your legacy? The questions worth asking before you replace anything. Partners Who implements this The people who have done it before, and where they work.