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Order ManagementOrchestrate every order across channels, stores and warehouses. IntegrationsConnect Fluent to the systems you already run. We build and maintain them. Innovation & AIAI decisioning, LLM sales channels and what ships next.

AI, OMS, and the Future of Supply Chain

Jamie Cairns Host 26 min listen

Kevin Bube

Guest Kevin Bube Vice President, Technology at enVista

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In this episode, Jamie speaks with Kevin Bube, Vice President, Technology at enVista, about how companies are rethinking digital transformation with a more agile, strategy-first mindset.

Many organizations struggle with challenges like inaccurate inventory visibility, rising freight costs, and a growing number of WISMO (Where Is My Order) inquiries. To combat this, Kevin shares more about the shift to a composable approach and the advantages companies gain from adopting it.

We also cover:

  • What to consider before launching an OMS project, including the business case, company culture, and project management support
  • Where AI is already delivering results and key opportunities for the future
  • Why flexibility and speed are becoming key competitive advantages in modern commerce

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Episode 35 DIY Retail: Navigating Challenges in Fulfillment and Customer Experience In this episode, Jamie speaks with Myles Bunbury, Vice President of Consumer Solutions at Intellias, about the challenges DIY retailers face today. DIY customers expect fast delivery—and… Episode 34 Growing Smart (and Fast) in Retail In this episode, we are joined by Patrick Lagace, Senior Director of Information Technology at Psycho Bunny. With three decades of experience in the retail industry, he has been instrumental in driving digital transformation at his company. Episode 33 How AI and IoT are Reshaping Retail AI, digital innovation, and data-driven insights have changed how the retail operates after the pandemic. And with any transformation, adaptation must follow.

Let's chat

Thirty minutes. Your actual order flow.

No slide deck. (Unless you want one.) Tell us what you are working on and we will find a time that suits you.

Talk to us

Thirty minutes, one engineer.

Customer story How they stopped guessing One retailer, one promise date, and the inventory maths behind it. Resources Is your legacy OMS hurting your legacy? The questions worth asking before you replace anything. Partners Who implements this The people who have done it before, and where they work.