High shipping costs, supply chain disruption, and low stock visibility were all challenges faced by Barbeques Galore. The business struggled to fulfill orders in a reasonable timeframe and, as a result, customer experience was impacted.

The team decided to invest in its digital capability to deliver a better, more engaging shopping experience for customers.

Together with their trusted partner Amblique, Barbeques Galore implemented Fluent Order Management. Since then they have:

• Rolled out Fluent Order Management across all 90 stores
• Reduced order processing time by 49%
• Reduced shipping dispatch times by 32%
• Reduced DC fulfillments by 12%.

Download the full case study to learn how.