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Order ManagementOrchestrate every order across channels, stores and warehouses. IntegrationsConnect Fluent to the systems you already run. We build and maintain them. Innovation & AIAI decisioning, LLM sales channels and what ships next.

Blog

What we have learned building order management for retailers who cannot afford to guess. Written by the people who build it.

Sustainability Last-Mile Sustainability: Why flexible order sourcing is essential As ecommerce grows, so will last-mile deliveries. And Statista projects that global retail e-commerce will continue to grow at 11.16% from 2023 to 2027. While not… 7 min read Sourcing & Order Orchestration 7 Questions Retailers Should Ask About Split Shipments Have you ever received a split shipment? For example, after ordering more than one product (possibly from Amazon), did you receive items in separate packages over… 5 min read Composable Commerce Attract Top Tech Talent with MACH Technology Are you struggling to attract and retain developers and other tech talent? You’re not alone. According to our retailer survey in late 2023, a shortage of… 6 min read Vendor Selection Fluent Commerce recognized as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023 Digital commerce has exploded. As a result, so have the number of sales channels, and fulfillment locations. Think distribution centers, stores, 3PLs and drop ship vendors.… 3 min read Inventory Availability Build Brand Loyalty with Better Inventory Data It’s hard to overstate the importance of accurate inventory data And no, not by tracking inventory in hard-to-manage Excel sheets or old paper logs you keep… 8 min read Ecommerce Strategy The fundamentals of Order Management Systems Before diving into the technical aspects of an Order Management System (OMS) we wanted to set out what we think are the OMS fundamentals. This blog… 4 min read Composable Commerce Improve Customer Experience with a Headless Commerce Platform Customer experience (CX) optimization is a top priority for ecommerce businesses across the globe. There are many ways to improve customer experience, generate more revenue, and… 3 min read Ecommerce Strategy Don’t let multi-brand mean multi-headache You’re a multi-brand organization. Maybe you’re even located across different geographies. Different brands mean varying customers and expectations. This can create headaches and challenges—but it doesn’t… 2 min read Customer Experience 5 Strategies to Reduce Customer Service Problems Which is more important, product quality or customer service? According to 80% of consumers, they’re equal. In fact, 70% of people say they will buy more… 3 min read Sourcing & Order Orchestration Speedy shipping and cost efficiency: can you have both? Consumers love the speed of same day delivery. But the price? Not so much. When looking at delivery options, shoppers frequently will choose free delivery over… 2 min read

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Thirty minutes. Your actual order flow.

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Thirty minutes, one engineer.

Customer story How they stopped guessing One retailer, one promise date, and the inventory maths behind it. Resources Is your legacy OMS hurting your legacy? The questions worth asking before you replace anything. Partners Who implements this The people who have done it before, and where they work.