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Order ManagementOrchestrate every order across channels, stores and warehouses. IntegrationsConnect Fluent to the systems you already run. We build and maintain them. Innovation & AIAI decisioning, LLM sales channels and what ships next.

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What we have learned building order management for retailers who cannot afford to guess. Written by the people who build it.

Customer Experience 6 Key Areas to Improve Customer Connection Connection is important—now more than ever. And ‘connected selling’ should be a part of your cross channel strategy. Why? The reason is simple. Today’s customers are… 3 min read Sustainability Sustainable Retail and the Rise of Recommerce The sale of pre-owned items has spanned centuries—from high-end auction houses to thrift stores and yard sales. And then came the internet which changed the resale… 6 min read Store Fulfillment 6 Ways to Optimize Curbside Pickup It should come as no surprise that Click and Collect, or Buy Online Pickup In Store (BOPIS), orders have doubled over the past year. A natural… 5 min read Ecommerce Strategy Retail Trend Report: 2020 is the Year of Retail Partnerships “Misery acquaints a man with strange bedfellows.” William Shakespeare, The Tempest 2020 just got even more interesting. While the UK has a long history of blending… 7 min read Customer Experience How Modern eCommerce Technology Helps Satisfy the Shopaholic “How can money be the root of all evil when shopping is the cure for all sadness?” - Elizabeth Taylor If there’s one thing everyone in… 6 min read Customer Experience How Delivery Options Improve Digital Customer Experience When retailers talk about ‘digital customer experience’, typically they’re referring to a front-office function, like Marketing or eCommerce. Digital CX for supply chain and logistics? Not… 5 min read Sourcing & Order Orchestration How to Compete with Amazon’s Customer Centricity For evidence that we live in the Age of the Customer, look no further than Amazon’s recent announcement that they would shorten their 2-day Prime delivery… 5 min read

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Thirty minutes. Your actual order flow.

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Thirty minutes, one engineer.

Customer story How they stopped guessing One retailer, one promise date, and the inventory maths behind it. Resources Is your legacy OMS hurting your legacy? The questions worth asking before you replace anything. Partners Who implements this The people who have done it before, and where they work.