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Order ManagementOrchestrate every order across channels, stores and warehouses. IntegrationsConnect Fluent to the systems you already run. We build and maintain them. Innovation & AIAI decisioning, LLM sales channels and what ships next.

Author

Nicola Kinsella

AI & ML How can an Order Management System (OMS) support your AI strategy? We’re past the initial buzz about AI. It’s time to get to work. First, you need to identify the use cases that make sense for AI.… 7 min read Vendor Selection Fluent Commerce named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025 As digital commerce grows, so does the chaos of keeping up with inventory and orders. Retailers are under pressure to deliver seamless experiences across a web… 2 min read Customer Experience Buyer’s Remorse Periods in Ecommerce: How Long Should They Be? Ever clicked ‘pay now’ (or confirm order) and suddenly had second thoughts? Or realized you made a mistake? So you quickly go and try to cancel… 6 min read Vendor Selection 5 Scalability Metrics That Matter for Order Management Systems (Every Second) What’s one of the scariest things when you buy new software? Especially transactional software as a high-growth or enterprise business? Knowing if it can scale. How… 7 min read AI & ML Revolutionizing Elegance: The Unprecedented Impact of AI on Luxury Retail Experiences Luxury products have long held a timeless, classic energy in culture. But with the rise of artificial intelligence (AI), the luxury industry must also evolve. Futuristic,… 8 min read Inventory Availability Ecommerce: 24 Promises in Under 500ms on Your PLP (No Cached Data Required) The battle for the buyer starts long before checkout. And every step in the journey counts. You can’t wait until the end. Customers want to know… 5 min read Store Fulfillment Make Your Stores Essential to Your Delivery Network with Store Fulfillment Today’s customers—conditioned by Amazon’s two-day Prime delivery—expect faster fulfillment. But unless you have a distribution center (DC) near your customers’ homes the cost can be high.… 3 min read Inventory Availability Ecommerce Peak Season: Why Inventory Availability and Order Processing Matters More Than Ever (And 4 Stats to Prove It) Peak season—it can make or break your year. Demand is high, and so are customer expectations. Meaning: The pressure is on. You can’t afford for key… 4 min read Business Case & ROI Protect Your Profits: How to Prevent Costly OMS Downtime and Maximize Black Friday Sales Every year, Black Friday sets the stage for what could be the most profitable day for retailers. But with this opportunity comes immense pressures: Handling an… 6 min read Inventory Availability 5 Ways to Optimize Commerce Search (with Accurate Inventory Data) Retail success is more than conversions. It's also about increasing inventory turns and delivering a seamless customer experience. Consumer expectations for fast and reliable service continue… 4 min read

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Thirty minutes. Your actual order flow.

No slide deck. (Unless you want one.) Tell us what you are working on and we will find a time that suits you.

Talk to us

Thirty minutes, one engineer.

Customer story How they stopped guessing One retailer, one promise date, and the inventory maths behind it. Resources Is your legacy OMS hurting your legacy? The questions worth asking before you replace anything. Partners Who implements this The people who have done it before, and where they work.