Register for the webinar

Tuesday, December 6 | 11 am ET / 4 pm GMT

Optimizing the Returns Process Webinar

Consumers are already in the thick of their holiday shopping, with nearly 60% starting on or around Black Friday*. But all those purchases mean an influx of returns.

Globally, 69% of shoppers say it is important that they can return their online order to your physical store*. Are you prepared to meet those expectations?

Hear from Fluent Commerce and Grid Dynamics as they discuss:

  • What you can do in order to meet customer expectations for a seamless returns process
  • The role of an order management system (OMS) when it comes to returns
  • How to structure your OMS to offer the most flexibility to your customers

Register today for this webinar!


*Based on a September 2022 Fluent Commerce survey

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