The Forrester Wave™: Order Management Systems, Q2 2023

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Don’t let rigid systems hold your business back

Today’s consumers demand seamless shopping experiences, fast and accurate delivery, and easy returns.

This means omnichannel merchants like you need a flexible and powerful Order Management System (OMS). One that lets you adapt to changes in demand without long expensive IT projects. And do so, fast.

But without an API-first OMS, it’s difficult to connect it to your other systems. A composable and headless approach is no longer table stakes—it is expected.

Provide a better CX—and improve margins and profits—with a headless OMS.

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